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Support

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Latest activity by Support
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    Support created an article,

    List of DND words/phrases

    Here is the full list we have now (case insensitive), it's easy to add to if you have more suggestions: stop stopall unsubscribe cancel quit arret fuck you fuck off cunt Leave me alone wrong numbe...

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    Support created an article,

    How to setup text-to-donate with our Anedot Integration

    Overview: Our Anedot integration makes it easy for you to fundraise using P2P with text-to-donate. Text-to-donate means that all a recipient needs to do is reply back with the keyword you choose, a...

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    Support created an article,

    Special Considerations

    #1 Message Preview on Lock Screen When you are writing your message, note that when it is sent out it will appear as a push notification on a recipients lock screen. Keep this in mind in case you ...

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    Support created an article,

    What happens if someone calls the number back from which they received a text?

    If you have not set up proxy forwarding, they will get a message from their carrier (e.g., Verizon or AT&T) saying the call cannot be completed as dialed.

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    Support created an article,

    How to RumbleUp- Step 4: How to Test your Message & Invite Agents

    Watch the video for this training portion here: Step 4: Test Your Message & Invite your Agents To test your message, you will need to invite yourself to become an Agent and join your campaign....

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    Support created an article,

    How to RumbleUp- Step 3: How to Create a Message

    Watch the video for this training portion here: Step 3: Create Your Message To create your message, click on the Messages tab. Choose what kind of message you want to create SMS: Includes only t...

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    Support created an article,

    How to RumbleUp- Step 2: How to Upload a Data Set

     Watch the video for this training portion here: Step 2: Upload Your Data Set To upload a data set, click on the Data Sets tab. A popup will appear; click to attach your .csv TIP: Keep it simpl...

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    Support created an article,

    How to RumbleUp- Step 1: Getting Started

    Watch the video for this training portion here:   Step 1: Log into your Portal  Use the credentials sent to you via email from support@ucampaign.co to log into your campaign at https://admin.rumb...

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    Support created an article,

    Invite API

    In addition to inviting agents through the RumbleUp portal (Agents > Invite Agents), you can also invite agents to access your RumbleUp campaign by sending a POST request with a JSON object to o...

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    Support created an article,

    How can I download a report of all the data collected?

    To download a report: 1. Go to the 'Conversations' tab 2. Select the Message you want to download a report for by selecting it from the dropdown menu on the left 3. Once you select your Message, a ...